You can now visualize the reviews of your iOS apps using your Easy App Reports connector. If you're a customer already, you only need to upgrade your API keys if you don't have App Manager access. I'll explain below:
Activating the iOS Reviews report ⭐️
You might have to replace your credentials if you signed up before June 19, 2023. Otherwise, you'll see the following error:
How to upgrade your App Store keys
Ask your Account Holder to log in on App Store Connect
Go to the "Users and Access" menu
Create a new key and grant it permissions as App Manager and Sales and Reports
Go to your Easy App Reports account
Replace your Key ID and Auth Key and save your changes
You're now good to go 😎
If you're not a customer yet, you're missing out ;)
Sign up on this page and start using this report today!
What's inside this report?
Field | Type | Use as a | Description | Example |
Review Title | Text | Dimension | Title of the review | Useless but cool |
Review Body | Text | Dimension | Body of the review | I never thought I was going to spend money on such an app. |
Rating | Number | Metric | The rating of the review | 5 |
Reviewer Nickname | Text | Dimension | The nickname of the reviewer | AdamGrant |
Country | Country Code | Dimension | The reviewer's country | USA |
Created Date | Date & Time | Dimension | Date and time of when the review was posted | June 12, 2023, 02:01:15 PM |
App Name | Text | Dimension | Your app's name | Charging Animation |
Adam ID | Number | Dimension | Your app's unique numeric ID | 1547961908 |
Good to know
This data comes directly from Apple's official API.
New Reviews can be fetched every hour.
Things we're looking into adding
The developer replies: although it's possible to retrieve it, we figured out that that would slow down the release. Also, we're curious if you'd use it. Is it crucial to you? Then please upvote it here, and we'll prioritize it :)
Ratings without reviews: that was a hard one to swallow. Unfortunately, Apple doesn't provide ratings that don't contain written reviews on their API. If you have any clues, please don't hesitate to let us know. Meanwhile, we'll put this in the backlog and keep trying to find a solution.
How to use this report
First, create a new data source. You'll notice a new option on the next page: ⭐️ Reviews.
You know the drill: select it, rename the source, hit "Connect," and you're in. Easy peasy.
This report is now in Beta, and we'd love to hear from you
Feel free to join our public roadmap thread if you have any feedback or suggestions. We'll take questions and suggestions there for the next 1-2 weeks to ensure everything is working properly for everybody.
I'm excited to be able to bring you this new report which was much anticipated by many of our customers. I hope you like it and find it useful for your dashboards!