We understand that the way we had to connect to your Google Play was suboptimal as it was taking a bit too long (or simply not working at all on some rare cases).
So we've done some digging and found out a new way of doing it that'd not only be easier but save new customers from waiting up to 5 business days to get their data.
Introducing: Google Oauth
Now you can connect your Google Account on a click of a button instead of having to add our service email as a user on Google Play.
Quick tips
You can find this new feature on your Connector Setup page;
Make sure that the Google account you're linking to is the same that has access to your developer account on Google Play;
It's ok if your email account on Easy App Reports isn't the same from your Google account;
You still need to add the Bucket ID;
If you're already a customer and have your Google Play setup complete, don't worry: you don't have to do anything. That being said, you can "upgrade" to this new setup if you want to (by linking your Google account and removing our email from your Google Play account).
We also would like to take this opportunity to reinforce that we don't store your Google Play data whatsoever. Actually, Google stores it on Google Cloud for you, so we simply make it available on Data Studio for you. How cool is that?
So, that's it. If you have any questions feel free to send us a message.